top of page

Policy

  We have created this space where we constantly revise our policies and procedures with great love and respect for our client relationships. 

 We have dedicated this space to informing all our clients about our policy and procedural changes for all services at Multitasking Mum.  

 It is based on guiding the organisation's actions and establishing rules and procedures.

  Our policies can clarify and standardise our employees' attitudes on specific topics such as payment, cancellations, quality of service, health and safety, and the environment.

  The deadline for payment of Multitasking Mum services is 24 hours after receiving the invoice. We do not provide longer than this. 

  You will receive this invoice from our financial sector and have 24 hours to pay.

  Multitasking Mum's policy is to charge a 40-dollar daily fee for late payments after 24 hours. 

  We appreciate your support!

Cancellation Policy

  Dear customers,

  Multitasking Mum has a Policy for cancellations, which means we have a fee of $50,00 for these cases:


All cancellations must be advised 24 hours before the cleaning;
If you forget to leave the keys and do not advise before the cleaner arrives; and
If you do not leave the keys accessible.

Payment Policy

  The deadline for payment of Multitasking Mum services is 24 hours after you receive the Invoice. We do not give a deadline for payment.

  You will receive this Invoice from our financial sector and have 24 hours to pay. 

 Please, if you need to cancel and reschedule any service, send a text message to booking@multitaskingmum.com.au or contact Paloma Pacheco at 0416321361.

 Or, if you are suffering from any financial hardship due to COVID-19, contact us through internalcontrols@multitaskingmum.com.au.

bottom of page