Quality Policy

We thank you all for your interest in our services and to guarantee quality and efficiency in services and communication our we have a quality policy.

 

Multitasking Mum has a service manager. This professional is qualified to assess case by case and from there indicate the best service for the client's need.

* Estimated hours:

When our team estimates the hours that will be spent on a job, it guarantees a detailed and quality service, and the estimated hours will be suggested based on the information given to our team before the service.

Once the tasks start the hours can be changed to more or fewer hours, and the customer will be communicated and we expect acceptance so that we can continue.

*Note:

When the time we estimate for the completion of service is not accepted by a customer, and the customer asks to change for fewer hours, a list of priorities will be necessary and we will arrive at a conclusion of what will be possible to accomplish. 

We always try our best to make sure you have a great service, but we really need time to complete the tasks properly.

 Thank you for understanding.